Understanding and maximising internal talent through a non-traditional ‘agile’ operating model

A global consulting firm put people at the centre, achieving over 90% engagement.
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Where it started

We connected during a period of significant growth for the company, where they had diverse people capability across 6 countries and a demanding client book. They wanted a data-driven, digital approach to workforce intelligence to truly understand and optimise their people.

WHO

A global boutique consulting organisation specialising in transformational change, agile modelling and digitisation.

WHAT

The challenge was understanding and maximising internal talent through a non-traditional ‘agile’ model. The secondary challenge was adding functionality to the platform while ensuring simplicity of use.

The brief

  • Enable growth ambitions including new offices/geographies through retention focus
  • Replace current engagement survey with more sophisticated, scientific survey
  • Support leaders in managing effective career development conversations aligned to strengths
  • Team analysis and building including dynamic team functioning
  • Reduce current HR tooling to bring together single source of truth

How it's going

HOW

We took a stepped approach for the people experience. We established the baseline Human Map, cut a new design for agile org structure with dynamic team capability, and modified the motivation/engagement question set for numerous reporting lines while ensuring platform simplicity.

RESULTS

With participation rates over 90%, we provided deep insights and ability for conclusive decision making.

  • Comprehensive data for leadership teams to validate and improve people decisions
  • Simple digital way of understanding complete human asset including client facing teams
  • Risk management tool enabling intervention strategies across engagement, retention, and resourcing
  • Common language established providing basis to build culture of strengths and EVP
Humanico understands how our team works and our business runs. As a team, they have responsiveness mixed with patience and tenacity in equal measure. Our agile business operating model presented tech challenges and each time we've put a challenge forward they have responded with a solution which has well and truly met our needs. Their industry insights and connections are extremely helpful. Their enthusiasm for the importance of the people within our business has inspired us frequently and pushed us forward and we look forward to what the future holds for our partnership.
Chief Operating Officer

How can Humanico help you?

Let's have a chat

See how the Human Map could help you see your people more clearly.

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