Humanico Pty Limited | ABN 83 638 764 173
Last updated: August 2026
We take your privacy seriously. This policy outlines the way Humanico Pty Limited (ABN 83 638 764 173) collects, holds, uses and discloses personal information, including how we use artificial intelligence to generate insights from that information. By accessing or using our Service, you agree to the terms outlined in this policy. If you do not agree, please do not use the Service.
The personal information we collect is generally limited to:
We generally do not collect sensitive information (for example, health information or membership of professional or trade associations) about you unless relevant or necessary for the purpose of providing our services. Where we require sensitive information from you, we will seek your express consent to collect it.
We may also collect information about how you use our websites.
The main way we collect information is when you give it to us, for example, via our website sign up or other forms, or when you submit content, comments or feedback. We also collect it from third parties, for example from your employer directly, or from other third parties when they have sought your consent.
We need your personal information to:
We also collect personal information to analyse and enhance our business operations and improve your experience with our business. This is used as statistical information to analyse traffic to our websites, and to customise and enhance the content we provide.
You can opt out of the collection and use of this information by engaging directly with your employer, changing your privacy settings, or opting out.
Humanico uses artificial intelligence (AI), including AI models hosted via Amazon Web Services (AWS Bedrock) in an Australian region, to analyse personal information already described above and generate insights about your strengths, skills, capability, role fit, and related career and workplace attributes.
These AI-generated insights may be shown to:
AI is used as a tool to help us analyse information you and your organisation have already provided, for the same purposes described above. We do not use AI to make automated decisions about your employment, such as hiring, promotion, or termination. Any decisions of that nature affecting you remain the responsibility of your employer, not the AI system itself.
AI-generated content can occasionally be inaccurate. Where AI-generated insights are shown to you, they will be clearly labelled as AI-generated. If you believe an AI-generated insight about you is inaccurate or unfair, you can ask us to review and correct it.
We choose AI infrastructure, such as AWS Bedrock in an Australian region, with data security and Australian data residency in mind, and we do not permit our AI service providers to use your personal information to train their own general-purpose AI models.
We will take all reasonable precautions to protect your personal information, including against loss, unauthorised access, disclosure, misuse or modification.
We generally will not disclose your personal information unless:
We will only disclose your sensitive information for the purpose for which you gave it to us, for directly related purposes you would reasonably expect, or if you otherwise agree.
We endeavour to ensure that our third party service providers also comply with the Australian Privacy Principles.
Where our AI systems generate information that is substantially and directly related to a decision that could reasonably be expected to significantly affect your rights or interests, for example decisions about your employment, we set out below the kinds of personal information used and the kinds of decisions involved, consistent with our obligations under the Privacy Act 1988 (Cth):
We do not disclose the internal workings of our proprietary AI models, consistent with our right to protect commercially sensitive information. We will continue to maintain and update this section as our use of AI develops.
If you want access to your information, including AI-generated insights about you, to correct it, or have it deleted, please email us at hello@humanico.co.
Except where we are permitted or required by law to withhold it, we will help you. This includes requesting review or correction of AI-generated content you believe is inaccurate.
If you are a resident of the European Economic Area (EEA) you have certain rights and protections under the GDPR regarding the processing of your personal information, including AI-based processing described above. We are a controller under the GDPR as we collect, use and store your personal information to enable us to provide you with our website services and information about them.
We rely on the following lawful means of processing your personal information: where you have given us valid express consent to use your personal information, we will rely on that consent and only use the personal or sensitive information for the specific purpose for which you have given consent; and where we need to comply with the law, or act in an emergency, we will rely on that lawful means of processing your personal information.
If you are an EEA resident, you have various rights including the right to be informed; right of access; right to rectification; right to object; right to restriction of processing; right to erasure or to be forgotten; right to data portability; and right not to be subject to solely automated processing that produces legal or similarly significant effects concerning you.
If you want to access personal information we hold about you, or ask that it be corrected, please contact us at hello@humanico.co.
In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your personal information. You can withdraw your consent to our collection or processing of your personal information by contacting us, or by opting out of email newsletter communications by following the instructions in those emails or clicking unsubscribe. If you withdraw your consent to the use of your personal information, you may not have access to our services, and we might not be able to provide you with our services.
In some circumstances where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent, for example if it is necessary to comply with an independent legal obligation, or to protect our legitimate interest in keeping our services secure.
All personal information stored on our platform is treated as confidential. It is stored securely and accessed by authorised personnel only. Our collection is limited to what is necessary for the purpose for which the personal information is processed, and kept only for so long as is necessary for that purpose. We implement and maintain appropriate technical, security and organisational measures to protect personal information against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
We ensure the encryption and pseudonymisation of personal information and maintain adequate cyber security measures, including in our use of AI infrastructure. By providing us with your personal information you consent to us disclosing it to third parties who reside outside the EEA countries. We will ensure that those third parties are GDPR compliant.
Questions about this policy? Contact us at hello@humanico.co.
